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Dino ERP · Product catalogue

Every team, one connected platform

Explore the full ERP suite—from lead and order workflows through inventory, finance, people, operations, service, and AI—with detailed capabilities for every product area.

Built for a real operating model

A complete company workspace, configured for where you operate

Dino ERP brings connected business suites into one installation, with branch-aware workflows and country-specific starting profiles.

One company per installation

Each deployment is configured for one legal company and one operating country.

Multiple branches

Run branch-aware sales, purchasing, stock, finance, and people workflows for that company.

Country-aware setup

Select a country profile for its tax labels and available starter configuration.

27 product areas across 7 connected suites · one company per installation · multiple branches supported

International availability

Country profiles for the markets you serve

Choose the operating country for an installation and start from its available tax configuration. Country-specific wording and starter settings help shape the local setup.

Country profile

India

Tax
GST
Payroll
India payroll pack

Country profile

United Arab Emirates

Tax
VAT
Payroll
UAE payroll starter

Country profile

Saudi Arabia

Tax
VAT
Payroll
GOSI starter; payroll-owner sign-off required

Country profile

Bahrain

Tax
VAT
Payroll
Payroll starter template

Country profile

Oman

Tax
VAT
Payroll
Payroll starter template

Country profile

United Kingdom

Tax
VAT
Payroll
Payroll starter template

Country profile

European Union

Tax
VAT baseline; member-state rates require setup
Payroll
No payroll starter listed

Country profile

Australia

Tax
GST
Payroll
Payroll starter template

Country profile

New Zealand

Tax
GST
Payroll
Payroll starter template

Country profile

Singapore

Tax
GST
Payroll
Payroll starter template

Country profile

Malaysia

Tax
SST
Payroll
Payroll starter template

Country profile

South Korea

Tax
VAT
Payroll
Payroll starter template

Country profile

United States

Tax
Sales tax label; local jurisdiction rates require setup
Payroll
Manual payroll starter template

Country profile

Other countries

Tax
Generic configurable tax profile
Payroll
Country setup required

Country profiles and payroll packs are configurable starters, not certified compliance advice. Verify local tax rates, statutory payroll rules and electronic filing requirements before production use; each installation is for one company in one operating country, with multiple branches supported.

2 product areas

Sell

Sell

CRM

Leads, pipeline and campaigns

Turn more conversations into customers

Capture every lead, see your whole pipeline on one board and never miss a follow-up.

A pipeline you can actually see

Drag deals across stages on a kanban board. Value, probability and next step on every card.

Custom stages · Weighted forecast · Won / lost reasons

Leads that score themselves

Leads arrive with their source and a score, so reps start with the hottest ones.

Lead sources · Scoring · One-click conversion to customer and deal

Follow-ups on autopilot

Calls, meetings and tasks sit on the record and land in the owner’s day.

Activities and reminders · Campaigns · Full history per account

See all 10 included capabilities
  • Leads and lead sources
  • Lead scoring
  • Opportunity kanban
  • Activities and reminders
  • Campaigns
  • Call log and call report
  • Telephony callbacks (Twilio, Exotel)
  • Convert lead to customer and quotation
  • Team and branch scoped visibility
  • Pipeline reports
Explore the full module

Sell

Sales

Quotes, orders, deliveries, returns

From quote to cash without re-typing a thing

Quotations become orders, orders become deliveries and invoices — every step linked, every number consistent.

Quotes with guard rails

Revisions, customer price lists and discounts that go for approval above your limits.

Revisions · Approval-gated discounts · Customer price lists

Orders that check credit

Credit limits and holds are checked before an order is confirmed, not after it ships.

Credit checks · Stock reservation · Recurring orders

Deliveries that do the accounting

Shipping relieves stock and posts cost of sales; returns and credit notes reverse it cleanly.

Partial deliveries · Returns · Commissions

See all 9 included capabilities
  • Quotations with revisions
  • Sales orders
  • Credit limits and holds
  • Below-margin approval guard
  • Deliveries, returns and back-orders
  • Recurring orders
  • Sales commissions
  • Customer 360 view
  • Approvals on discounts
Explore the full module

2 product areas

Buy & stock

Buy & stock

Purchasing

Requests, RFQs, POs, receipts

Buy smarter, with controls built in

Procure-to-pay in one flow: request, compare quotes, approve, receive and match the bill.

Compare before you commit

Send RFQs to several suppliers and compare their quotes side by side.

RFQs · Supplier quote comparison · Preferred suppliers

Approval limits that hold

Purchase orders route to the right approver based on amount, branch and department.

Multi-step approvals · Per-role limits · Audit trail

Three-way match

Every bill shows whether it matches the order and the goods receipt, with tolerances you set, so variances are visible before payment.

Goods receipts · Purchase returns · Debit notes

See all 9 included capabilities
  • Purchase requests and budget checks
  • RFQs and supplier quote comparison
  • Purchase orders with budget controls and approvals
  • Drop-ship and back-order flows
  • Goods receipts and purchase returns
  • Supplier portal acknowledgements
  • Three-way bill match status
  • Consignment stock and settlement
  • Supplier performance rating
Explore the full module

Buy & stock

Inventory & WMS

Stock, warehouses, picking, delivery

Know what you have, where it is, and what it’s worth

Live stock across every warehouse and branch, with directed putaway, picking, packing and delivery runs.

Every movement on the ledger

An append-only stock ledger with FIFO or weighted-average valuation — the numbers always tie to finance.

Batches and serials · Locations · Valuation

A warehouse that tells people what to do

Zones, bins and putaway rules; waves and pick lists with barcode scanning.

Putaway rules · Waves and pick lists · Barcode scanning

Out the door on time

Pack into cartons, print labels and plan delivery runs with vehicles and drivers.

Packing and labels · Carriers · Delivery runs

See all 10 included capabilities
  • Multi-warehouse stock
  • Transfers between branches
  • Adjustments and cycle counts
  • Reorder rules
  • Batches and serials
  • Zones and bins
  • Waves, pick lists and scanning
  • Kits, cross-docks and dock appointments
  • Carrier labels and tracking (Shippo, Shiprocket, Delhivery)
  • Vehicles, drivers and delivery runs
Explore the full module

2 product areas

Money

Money

Finance

Ledger, invoices, bills, banking

Books that close themselves — and always balance

A real double-entry ledger behind every document. Sales, purchasing and stock post on their own.

Postings you never type

Invoices, bills, receipts, deliveries and stock movements post to the ledger automatically.

Debits always equal credits · Posted documents are immutable · Closed periods are locked

Get paid, pay on time

Invoices, credit notes, bills and payments with allocation, aging and collections.

AR and AP aging · Collections · Supplier payment runs

Reconcile in minutes

Import bank statements and auto-match them against your payments.

Statement import · Auto-match · Multi-currency and FX revaluation

See all 15 included capabilities
  • Chart of accounts
  • Journals with approval
  • Invoices and credit notes
  • Bills and debit notes
  • Payments and allocation
  • Bank reconciliation
  • Budgets and cost centres
  • Expense claims
  • Tax summary
  • Recurring invoices and journals
  • Online invoice pay links (Stripe, Razorpay, PayPal)
  • Collections and reminders
  • Write-offs and deferred revenue
  • FX revaluation and bank transfers
  • Corporate card matching
Explore the full module

Money

Tax & country setup

India GST and regional VAT, GST, SST and sales tax

Set up tax for the country your company operates in

Configure one operating country’s tax regime, registration labels, invoice fields and reports for a single company, with multiple branches supported.

India GST with place of supply

Apply CGST and SGST for intra-state supplies or IGST for inter-state supplies, with HSN/SAC details on invoices.

Place-of-supply tax split · HSN/SAC invoice lines · GSTR-1 and GSTR-3B outputs

Regional tax starters

Country-aware VAT, GST, SST and sales-tax starting points (rates reviewed at setup) for the UAE, Saudi Arabia, Bahrain, Oman, UK, EU, Australia, New Zealand, Singapore, Malaysia, South Korea and the United States.

Country-specific tax and registration labels · UAE VAT workpapers (draft) · US sales-tax rates set up per state and locality

Clear boundaries for go-live

Starter regimes are configurable foundations. Local rules and rates need review; electronic filing and invoice transmission require the relevant provider setup.

TDS and withholding reports · Draft UAE UBL invoice export · Generic tax profile for other countries

See all 10 included capabilities
  • India GST: CGST, SGST and IGST by place of supply
  • HSN/SAC invoice details and amount in words
  • GSTR-1 and GSTR-3B reports
  • Supplier TDS and withholding register
  • UAE VAT workpapers (draft)
  • E-invoice transmission ledger with signed callbacks
  • Native ZATCA Phase 2 onboarding (not yet certified)
  • Country tax regimes for UAE, Saudi Arabia, Bahrain, Oman, UK, EU, Australia, New Zealand, Singapore, Malaysia, South Korea and the US
  • Configurable generic tax profile
  • Provider-dependent electronic filing and invoice transmission
Explore the full module

2 product areas

People

People

HR & Payroll

Employees, leave, attendance, pay

Look after your people — and pay them right

Employee records, attendance, leave and payroll in one workflow, with country-specific starter rules reviewed by your payroll owner before live runs.

One home for every employee

Records, documents, the org chart and self-service in one place.

Employee documents · Org chart · Self-service

Time and leave without spreadsheets

Shifts, check-in / check-out from a phone, holiday lists, leave policies and balances.

Shifts and attendance · Leave policies · Holiday lists

Payroll configured for your country

Salary structures, payslips, loans and bank outputs, with statutory starter rules clearly marked for local review before processing.

India payroll pack and UAE payroll starter · Saudi GOSI starter with payroll-owner sign-off · Templates for Australia, New Zealand, Singapore, Malaysia, South Korea, the UK, the US, Bahrain and Oman

See all 11 included capabilities
  • Employee records and documents
  • Shifts, attendance and leave
  • Org chart and succession planning
  • Salary structures and payslips
  • Country payroll starter packs (local review required)
  • Payroll-owner sign-off for seeded Saudi GOSI rules
  • Loans, reimbursements and final settlement
  • Payroll bank files
  • Attendance regularization and device events
  • Offboarding checklists and letters
  • Performance reviews and training
Explore the full module

People

Recruitment

Jobs, candidates, offers, onboarding

Hire great people, faster

From approved requisition to a public careers page, interviews, offers and a first-day checklist.

Your own careers page

Publish openings on a branded public careers page and collect applications directly.

Job postings · Apply form with spam guard · Talent pools

A pipeline for every role

Move applicants through stages, schedule interviews and collect scorecards.

Interviews · Scorecards · Blocklist

Offers to onboarding

Offer templates, approval and online acceptance — then an onboarding checklist.

Offer approval · Online acceptance · Onboarding tasks

See all 8 included capabilities
  • Requisitions with approval
  • Careers page
  • Job postings
  • Applicant pipeline
  • Interviews and scorecards
  • Offer templates
  • Onboarding checklists
  • Recruitment reports
Explore the full module

8 product areas

Operate

Operate

Projects

Tasks, timesheets, billing, margin

Deliver on time — and on margin

Plan milestones and tasks, log time and expenses, bill clients and see profitability as you go.

Plan the work

Milestones, tasks and dependencies on a list or a kanban board.

Milestones · Dependencies · Kanban

Capture every hour

Timesheets with approval and project expenses linked to the job.

Timesheet approval · Project expenses · Cost rates

Bill and measure

Billing runs turn approved time into invoices; reports show margin per project.

Billing runs · Profitability · Budget vs actual

Construction progress billing

Track bill-of-quantities items, progress claims and retention through linked invoice drafts.

BOQ quantities and rates · Progress bills · Retention invoices

See all 11 included capabilities
  • Projects and milestones
  • Tasks and dependencies
  • Kanban board
  • Timesheets
  • Project expenses
  • Cost rates
  • Billing runs
  • Construction BOQs and progress bills
  • Retention invoices
  • Sprints, retainers and resource planning
  • Profitability reports
Explore the full module

Operate

Workflow automation

Business rules, scheduled steps and run history

Automate the repeatable work, keep every run visible

Build event-driven rules with conditions and ordered actions to move routine work forward across the company.

Rules around real business events

Choose an event, define the conditions that matter and test a rule before enabling it.

Event triggers · Condition checks · Rule testing

Actions that move work along

Send e-mail, create tasks, post signed webhooks and schedule follow-up actions.

E-mail notifications · Task creation · Signed webhooks and delayed actions

See what ran and why

Review run outcomes and errors, with loop protection for chains of automated events.

Run history · Failure details · Loop safeguards

See all 8 included capabilities
  • Event-triggered rules
  • Configurable conditions
  • Ordered actions
  • E-mail notifications
  • Task creation
  • Signed webhook actions
  • Scheduled follow-ups
  • Rule testing and run history
Explore the full module

Operate

Bulk data import

Excel and CSV with mapping and review

Bring spreadsheet data in with a review before commit

Import supported records from Excel or CSV through a guided preview, column mapping, validation and row-level decisions.

Preview the workbook first

For customers, suppliers and leads, choose a sheet and header row, inspect sample cells and map source columns to Dino ERP fields.

XLSX, XLSM, XLS, CSV and TSV · Sheet and header selection · Auto-map and saved mapping templates

Catch issues before saving

Validate rows, identify existing and in-file duplicates, and see field-level errors in context.

Duplicate detection · Row-level validation · Branch and permission checks

Correct and commit deliberately

Edit rows, remove duplicates and choose create, update or skip where the entity supports it; nothing is saved until import.

Editable review table · Create, update or skip decisions · Import progress and results

See all 8 included capabilities
  • Customer, supplier, lead, product and opening-balance imports
  • Excel workbooks and CSV/TSV files
  • Column mapping with reusable templates
  • Custom-field mapping where supported
  • Duplicate and validation review
  • Editable rows and per-row decisions
  • Opening stock imports
  • Entity-specific commit rules
Explore the full module

Operate

Manufacturing

BOMs, routings, production, MRP

Plan it, make it, ship it

Bills of materials, routings and work centres, production orders with shop-floor confirmations, and MRP that tells you what to buy.

Recipes for every product

Multi-level BOMs and routings across your work centres.

Multi-level BOMs · Routings · Work centres

Production you can follow

Production orders issue components, confirm operations and receive finished goods.

Shop-floor confirmations · Scrap and yield · Costing

MRP that plans ahead

MRP runs turn demand and forecasts into purchase and production suggestions.

MRP runs · Suggestions · Demand planning

See all 11 included capabilities
  • Bills of materials
  • Routings
  • Work centres
  • Production orders
  • Operation confirmations
  • MRP runs
  • Demand forecasts
  • Engineering change orders
  • Subcontracting
  • Finite scheduling and capacity planning
  • Production reports
Explore the full module

Operate

Quality

Inspections, holds, NCR, CAPA

Catch problems before your customers do

Inspection plans at receipt and in production, quality holds on suspect stock, and corrective actions that close the loop.

Inspect at the right moment

Inspection plans trigger on goods receipts and production, with pass / fail per characteristic.

Inspection plans · Sampling · Results per characteristic

Stop bad stock moving

Quality holds block suspect batches until someone releases them.

Holds · Release · Traceability

Fix the root cause

Non-conformances lead to CAPA; supplier scorecards show who to trust.

NCR · CAPA · Supplier scorecards

See all 8 included capabilities
  • Inspection plans
  • Inspections
  • Quality holds
  • Non-conformance reports
  • CAPA
  • Certificates
  • Supplier scorecards
  • SPC report
Explore the full module

Operate

Assets & maintenance

Register, depreciation, work orders

Keep equipment running and the books right

A fixed-asset register with depreciation, plus preventive maintenance, work orders, meters and downtime.

A register finance trusts

Categories, locations and depreciation runs that post to the ledger.

Depreciation runs · Transfers between branches · Disposals

Maintenance before breakdowns

Preventive plans by date or meter reading create work orders on time.

Maintenance plans · Meters · Work orders

See where time and money go

Log downtime by reason and see which assets cost the most to maintain.

Downtime log · Asset history · Reports

See all 8 included capabilities
  • Asset register
  • Depreciation runs
  • Transfers and disposals
  • Maintenance plans
  • Work orders
  • Meters
  • Downtime tracking
  • Asset reports
Explore the full module

Operate

Approvals & controls

Multi-step approvals, e-mail approval, separation of duties

The right person signs off — before money moves

Configurable multi-step approval workflows for quotations, orders, purchases, payments, journals, expenses and more, with an approvals inbox, approve-by-e-mail links and separation-of-duties rules.

Workflows that follow your rules

Route documents by amount, branch, department and other attributes through one or more approval steps, with per-role approval limits.

Multi-step workflows · Amount and attribute conditions · Approval limits per role

Approve from the inbox or your e-mail

Approvers act from one inbox or from single-use approve / reject links in the notification e-mail, confirmed on a page so mail scanners cannot trigger them.

Approvals inbox · One-time e-mail links · Comments on every decision

Controls an auditor expects

Separation-of-duties rules can block self-approval, and every submission, approval and rejection lands in the audit trail.

Separation of duties · Audit trail · AI action approvals

See all 8 included capabilities
  • Multi-step approval workflows
  • Conditions on amount, branch, department and more
  • Approval limits per role
  • Approvals inbox with history
  • Approve or reject by e-mail (single-use links)
  • Separation-of-duties rules
  • Approval panel on every document
  • Approval of AI-proposed actions
Explore the full module

Operate

Documents & printing

Library, attachments, print layouts, PDF and e-mail

Every document in one place, printed your way

A company document library, attachments and comments on every record, and per-document print layouts that produce branded PDFs you can download or e-mail.

A library people actually use

Folders, tags, previews and comments, plus attachments and discussion threads on every customer, order, invoice and employee.

Folders and tags · Preview and comments · Attachments on every record

Print layouts per document type

Set page size, logo, bank details, signatures, block order and right-to-left layout for each document type, and save named templates.

Per-document layouts · Saved templates · Right-to-left PDFs

Send it from where you are

Download any document as PDF or e-mail it to the customer or supplier straight from the record.

PDF download · E-mail any document · E-mail and WhatsApp templates

See all 8 included capabilities
  • Document library with folders and tags
  • File preview and comments
  • Attachments and comments on every record
  • Per-document print layouts and saved templates
  • Logo, bank details, signatures and block order
  • Right-to-left document layout
  • PDF download and e-mail from any record
  • Legal holds protect documents from deletion
Explore the full module

8 product areas

Serve & grow

Serve & grow

Helpdesk

Tickets, SLAs, knowledge base

Support with SLAs you can keep

Tickets with SLA timers, canned replies and a knowledge base — plus service contracts and warranty claims.

Never miss an SLA

SLA policies start the clock and warn before a ticket breaches.

SLA policies · Categories · Assignment

Answer faster

Canned replies and an internal knowledge base help agents answer faster; customers raise and follow tickets in the portal.

Canned replies · Knowledge base · Customer portal tickets

Service, contracted

Service contracts and warranty claims tie support to what the customer bought.

Service contracts · Warranty claims · Field visits

See all 11 included capabilities
  • Tickets and messages
  • SLA policies
  • Categories
  • Canned replies
  • Knowledge base
  • Service contracts
  • Warranty claims
  • Field-service technician app with offline completion
  • Dispatch board and route planning
  • Service orders with parts
  • Installed-base register
Explore the full module

Serve & grow

Connected channels & integrations

Commerce, e-mail, WhatsApp, carriers and APIs

Connect the channels your teams already use

Connect configured service accounts to commerce, customer conversations, shipping and finance workflows in the same company workspace.

Commerce and conversations

Sync Shopify and WooCommerce catalogues, stock, prices and orders; manage e-mail and WhatsApp conversations through Helpdesk channels.

Shopify and WooCommerce · SMTP/IMAP e-mail · Meta Cloud or Twilio WhatsApp

Shipping and finance handoffs

Use supported carrier connections and bring bank statements into reconciliation; export accounting data for Tally.

Shippo tracking refresh · MT940, CAMT.053, OFX and Tally XML

Extend with APIs and AI providers

Connect REST APIs and signed webhooks, or configure hosted and self-hosted AI model providers for supported AI features.

REST API and signed webhooks · OpenAI, Anthropic, Gemini and OpenRouter · Azure OpenAI, Mistral, Groq, Hugging Face and Ollama

See all 11 included capabilities
  • Shopify and WooCommerce connectors
  • SMTP/IMAP e-mail channels
  • WhatsApp via Meta Cloud or Twilio
  • SMS via MSG91 or Twilio
  • Shippo tracking refresh
  • Carrier labels via Shippo, Shiprocket and Delhivery
  • Stripe, Razorpay and PayPal payments
  • MT940, CAMT.053 and OFX bank statement imports
  • Tally XML export
  • REST API and signed webhooks
  • Configurable hosted and self-hosted AI model providers
Explore the full module

Serve & grow

Point of sale

Checkout, offline, loyalty

Fast checkout that keeps selling offline

Registers and cashier sessions for every store branch, offline selling, promotions, loyalty and end-of-day reconciliation.

Built for the counter

Scan, search and sell quickly; take split payments and process returns.

Barcode scanning · Split payments · Returns

The internet drops, sales don’t

Keep selling offline; orders sync back when the connection returns.

Offline mode · Background sync · Conflict-safe

Bring them back

Promotions, loyalty points and gift vouchers, shared across your stores.

Promotions · Loyalty · Vouchers

See all 9 included capabilities
  • Registers and sessions
  • Cashier operators and manager overrides
  • Offline selling
  • Returns
  • Payment methods
  • Promotions
  • Loyalty
  • Gift vouchers
  • End-of-day reconciliation
Explore the full module

Serve & grow

E-commerce

Shopify & WooCommerce sync

Your online store, always in sync

Connect Shopify and WooCommerce: listings, stock, prices and fulfilments flow out; orders and refunds flow back.

One catalogue, every channel

Map products to listings once; stock and prices update on their own.

Listing mapping · Stock sync · Price sync

Orders straight into sales

Online orders import as sales orders and go through your normal fulfilment.

Order import · Signed webhooks · Per-channel settings

Close the loop

Fulfilments push back to the store automatically; store refunds import as returns or credit notes.

Fulfilment push-back · Refund import · Sync log

See all 9 included capabilities
  • Shopify connector
  • WooCommerce connector
  • Hosted storefront with online checkout
  • Listing mapping
  • Stock and price sync
  • Order import
  • Fulfilment push-back
  • Refund import
  • Sync monitoring
Explore the full module

Serve & grow

Subscriptions

Plans, usage, billing, MRR

Recurring revenue on autopilot

Plans, usage meters and billing runs, with plan changes, dunning and revenue recognition handled for you.

Plans that fit how you sell

Flat, per-seat and usage-based plans with meters.

Plans · Usage meters · Price changes

Billing that runs itself

Billing runs create invoices; upgrades and downgrades prorate cleanly.

Billing runs · Plan changes · Proration

Keep the revenue you earned

Dunning chases overdue invoices with pay-now links; revenue is recognised over time.

Dunning · Revenue recognition · MRR and churn metrics

See all 8 included capabilities
  • Plans
  • Usage meters
  • Subscriptions
  • Plan changes
  • Billing runs
  • Dunning
  • Revenue recognition
  • MRR metrics
Explore the full module

Serve & grow

Rental

Rate cards, bookings, deposits

Rent it out without double-booking

Rate cards, availability, quotations and orders, handovers and returns with inspections, deposits and recurring billing.

Always know what’s free

Availability and blocks per item so nothing is booked twice.

Availability · Blocks · Rate cards

Handover and return, inspected

Check items out and back in with condition notes and damage charges.

Handovers · Return inspections · Extensions

Deposits and billing

Collect and refund deposits; bill long rentals on a schedule.

Deposits · Recurring billing · Rental reports

See all 8 included capabilities
  • Rental items
  • Rate cards
  • Pricing quotes
  • Rental orders
  • Handovers and returns
  • Extensions
  • Deposits
  • Recurring rental billing
Explore the full module

Serve & grow

Customer & supplier portals

Self-service for partners

Self-service for the people you trade with

Customers see orders, invoices and tickets; suppliers acknowledge POs, send ASNs and submit invoices — under your brand.

Customers help themselves

Orders, invoices, statements, quotations and support tickets, any time.

Order and invoice history · Statements · Quote responses

Suppliers do the typing

PO acknowledgements, advance shipping notices and invoice submissions.

PO acknowledgement · ASNs · Invoice submission

Safe by design

Separate logins, invitations, scoped roles and an activity log.

Invitations · Portal roles · Your branding

See all 8 included capabilities
  • Customer portal
  • Supplier portal
  • Invitations
  • Portal roles
  • Document sharing
  • PO acknowledgements
  • ASNs
  • Branding
Explore the full module

Serve & grow

Communications & contact center

E-mail, WhatsApp, calls, SMS and notifications

Every e-mail, WhatsApp chat and call on the record it belongs to

A shared mailbox, a WhatsApp inbox, a call log with telephony callbacks and multi-channel notifications — all linked to the customer, supplier, lead, ticket or employee they concern.

A shared mailbox that files itself

Connect any SMTP/IMAP mailbox. Replies thread correctly, bounces are flagged and inbound mail links to the right customer, lead, ticket or employee by sender address.

Any SMTP / IMAP server · Threading and bounce handling · Auto-linked to records

WhatsApp for customer service

Run WhatsApp conversations through Meta Cloud API or Twilio as helpdesk tickets, with approved templates outside the 24-hour window and an opt-out list that blocks sends.

Meta Cloud API or Twilio · Template management · 24-hour window and opt-outs

A call log your phone system fills in

Log calls with outcome, duration and recording link, or let Twilio, Exotel or any system post signed call records. A call report shows calls per user and missed calls.

Twilio, Exotel or signed webhook · Follow-up activities · Call report

See all 12 included capabilities
  • Shared mailbox over SMTP / IMAP
  • Threading, bounces and auto-linking to records
  • Queued, retried e-mail sending with drafts and attachments
  • Rich-text e-mail templates
  • WhatsApp via Meta Cloud API or Twilio
  • WhatsApp template management and opt-out list
  • Call log, follow-ups and call report
  • Telephony callbacks from Twilio, Exotel or any signed webhook
  • SMS notifications via MSG91 or Twilio
  • In-app, e-mail, WhatsApp and browser push notifications
  • Per-user notification preferences and delivery log
  • Communications panel and unified timeline on records
Explore the full module

3 product areas

Insight

Insight

Reports & dashboards

Live statements, KPIs, exports

The numbers everyone trusts — live

Financial statements, operational reports and dashboards that read straight from the same data your teams use.

Statements on demand

P&L, balance sheet, cash flow, trial balance and general ledger — any period, any branch.

Branch filters · Comparisons · Drill-down to documents

A dashboard for every role

Executives see KPIs, managers see their teams, everyone sees what is waiting on them.

KPI tiles · Charts · Approvals inbox

Export anything

Every report exports to CSV, Excel or PDF in one click.

CSV, Excel, PDF · Report builder · Scheduled custom reports

See all 8 included capabilities
  • Profit & loss
  • Balance sheet
  • Cash flow
  • Trial balance
  • AR and AP aging
  • Sales, purchasing and stock reports
  • Executive dashboard
  • CSV, Excel and PDF export
Explore the full module

Insight

Platform, languages & security

English, Hindi, Arabic; SSO, SCIM, audit and admin

Enterprise controls and three interface languages, out of the box

Run the ERP in English, Hindi or Arabic with full right-to-left layout, sign in with SSO or passkeys, provision users with SCIM, and keep every change in the audit trail.

English, Hindi and Arabic

Each user picks their language; Arabic switches the whole interface and printed documents to right-to-left.

Three interface languages · Right-to-left layout · Per-user language

Sign-in your IT team approves

SSO over OIDC (Azure, Google, Okta, Keycloak) or SAML, SCIM 2.0 user provisioning, passkeys, TOTP multi-factor and IP allow-lists.

OIDC and SAML SSO · SCIM 2.0 · Passkeys and MFA

Governance built in

Roles with record scope, field-level security, separation-of-duties rules, access reviews, legal holds and a full audit trail.

Access reviews · Legal holds · Audit trail

See all 14 included capabilities
  • English, Hindi and Arabic interface
  • Right-to-left layout for Arabic
  • SSO with OIDC (Azure, Google, Okta, Keycloak) and SAML
  • SCIM 2.0 provisioning
  • Passkeys and TOTP multi-factor
  • IP allow-lists
  • Roles with own / team / department / branch / company scope
  • Field-level security
  • Access reviews and legal holds
  • Audit trail with old and new values
  • Custom fields and saved views
  • Global search
  • API keys and signed webhooks
  • First-run setup wizard and module switches
Explore the full module

Insight

Dino AI

Ask, capture, forecast

An analyst, a clerk and a planner — built in

Ask questions about your business in plain language, let documents fill themselves in, and see next month before it happens.

Ask, summarize and draft

Ask Dino to answer a question, summarize accessible business context or draft a first-pass message in chat. Review generated text before using it.

Natural-language, permission-scoped record search · Source-linked answers from enabled knowledge sources · Chat-generated summaries and draft text

Agents that propose actions

Configure task-focused agents with permitted tools, run history and pending proposals; a person reviews each proposed change before it executes.

Agent definitions, schedules and run history · Pending-action approval inbox · MCP server and tool connections

Capture documents and forecast

Prepare invoice and statement drafts from uploaded documents, and forecast sales, demand, cash flow and AI model spend from company history.

Field-level document extraction · Sales, demand, cash-flow and model-spend forecasts · Drafts stay reviewable before posting

See all 11 included capabilities
  • Permission-scoped Ask Dino chat and record search
  • Chat-generated summaries and draft text from accessible business context
  • Search over enabled, permission-checked knowledge sources
  • Role-focused AI agents with schedules and run history
  • Pending-action inbox and human approval
  • MCP tool-server connections
  • Document capture inbox
  • Sales, demand, cash-flow and AI model-spend forecasts
  • Forecast scenarios and accuracy views
  • Configurable hosted or self-hosted model providers
  • Privacy modes and PII controls
Explore the full module

30+

integrated modules

2,500+

permission-checked API routes

600+

product screens

1

ledger, stock and customer list for every branch

Looking for a ready-made setup? See solutions by industry

Own your ERP — source code included

See Dino ERP in a live demo, then get a one-time quotation for your scope. Hosted on your server, under your brand.